GlowThe eight weeks, in full

Invite-only · Free web beta. For invited testers only. Sign in with the verified account linked to your invitation. Self-service sign-up is closed. Your quiz, owned-product routine, Shelf and daily skin record are free during this beta.

The eight-week program is a preview for accounts without program access. New Barrier Reset and Seasons purchases are paused. Existing purchases, renewals and refund rights are not cancelled. Account and purchase help remain available.

The method, in plain words

How this works.

Glow is a way to find out what works on your own skin. This page explains how it works, and what we do not promise, so you can check for yourself.

On this page

  1. 01The program is a fixed document
  2. 02Why one change a week
  3. 03Missing days, and pausing
  4. 04What the AI does, and what it is forbidden to do
  5. 05Where the safety rules come from
  6. 06What we do not claim
  7. 07More questions

01

The program is a fixed document

The heart of Glow is an eight-week program, and it is a fixed document. Every week's instructions, the reasoning behind them, and the honest paragraph about what that week may feel like are set text, the same eight weeks for everyone. Nothing composes your week on the fly, and nothing is generated for you. When the app tells you that week one is a cleanser, a moisturizer, and a morning SPF and nothing else, it is quoting that document, the same one every member follows, with two exceptions: an adapted version of three weeks for pregnancy, and honest copy when your routine lacks a step.

You do not have to take our word for any of this. The whole program is published at The eight weeks, in full, with a version line that names the last change to it. Read it before you decide.

Your routine is personal in one specific way: the program leaves slots, and software fills them with products suited to your quiz answers. That software is ordinary, deterministic code, a scoring engine that weighs ingredients against your concerns, prefers what you already own, and never sees whether a link earns us a commission. The shape of the eight weeks does not bend to it.

02

Why one change a week

The program moves slowly on purpose. Week one strips your routine to three products and holds there. After that, anything new arrives separately, with time to record how your skin feels. Changing fewer things can make patterns easier to notice. It cannot rule out weather, hormones, medicines or other causes.

The useful part is the record you keep: which products were in your routine, what you changed, and how your skin felt. By week eight you can look back at the entries you made, including any gaps or products you chose not to use. Your notes can help you decide what to discuss with your dermatologist. They cannot prove which product caused a change, and Glow does not promise better skin or an answer about every product.

03

Missing days, and pausing

The eight weeks work best unbroken, because each week's read depends on seven days in a row with one change in them. Life does not always allow that, so here is the rule, and it is a kind one. A gap of three days or fewer is fine: you pick up on the day you left, and your logged days still count. A longer gap, or a longer pause, restarts the week you were in, so the read stays true. Only that week starts again. The weeks you finished stay finished, your notes stay, and nothing is taken away.

Nothing in the app punishes a gap. There is no streak to lose. If you go quiet we send at most three check-back emails, and you can switch every email off on your Profile page.

04

What the AI does, and what it is forbidden to do

There is an AI in Glow. Her name is Glowie, she answers questions in chat, and we would rather describe her precisely than either hide her or dress her up. She applies the fixed program and the skincare knowledge base to your situation: your quiz answers, your logs, your current week. She does not write the program and she cannot change it.

She works inside rules she cannot alter. She does not diagnose, treat, or prescribe. When a question sounds medical, a changing mole, an infection, a persistent flare, a reaction, her instruction is to tell you to see a dermatologist rather than improvise. She cannot loosen the program's safety rules, let you run ahead of your current week, or change anything in the app on your behalf. And the filters that matter most do not depend on her judgment at all: the code that keeps retinoids away from a pregnant user, or chemical sunscreens away from someone with lupus, runs before she ever sees the product catalog, so the products she can suggest were filtered before she saw them.

05

Where the safety rules come from

The safety layer is written to be consistent with published guidance from the American Academy of Dermatology, and each rule in the code carries a note naming its source, so a developer reading it can trace every line. In practice the rules look like this: actives that increase sun sensitivity, retinoids, exfoliating acids, benzoyl peroxide, are scheduled at night only, and morning SPF stops being optional the day one enters your routine. For a pregnant user, or one trying to conceive, retinoids and hydroquinone are refused three separate ways, so a single mislabelled catalog entry cannot slip one through. And when a product's ingredient list cannot be verified, the system treats it as unsafe rather than assuming it is fine. When in doubt, it says no.

06

What we do not claim

No clinical trial has been run on this program, and we will not imply otherwise. Glow is not medical advice, it is not a medical device, and it does not replace a dermatologist. Carolina is not a dermatologist and has never said she was. If you have a diagnosed skin condition, a suspicious mole, or anything causing you real concern, see a professional. You can download your record from the app to share the observations you logged.

What is left, once all of that is set aside, is the part we will defend without hedging: a fixed program, applied one change at a time, with space to record what you notice. If that sounds worth eight weeks, the quiz is where it starts.

07

More questions

I've tried everything. Why would this be different?
Glow helps you keep a record instead of selling you products. You log how your skin feels, and the program introduces one step at a time. That can make patterns easier to notice, but it cannot prove what caused a change. Weather, hormones, medicines and other products can all affect your skin. You can bring the record to your dermatologist.
Why is Week 1 so boring? Can I start with actives?
Week one allows a cleanser, a moisturizer and an SPF, and pauses anything carrying retinol or a retinoid, an AHA or BHA, glycolic or salicylic acid, vitamin C, or benzoyl peroxide. That is deliberate, and it's the week most people skip. Without it there's no baseline: nothing to compare week four against, and no way to know which of the six things you changed did the work. Serums come back in week three. Actives return one at a time from week five, gentlest first. The protocol won't let you run ahead: each week takes its seven days. That constraint is the product.
What if I miss days?
A missed day stays unlogged. Return to your routine when you can; a read still needs four logged dates in a completed seven-day window. You can record routine use for today or the previous two days. Existing program members still follow their program’s week and pause rules.
What happens after the 8 weeks?
The free beta does not enrol you in the eight-week program. Invited testers can use their routine and daily record. New Seasons purchases are paused. Existing purchases, renewals and refund rights are not cancelled; contact Account for purchase help. Account and purchase help
I have a health condition. Does the routine account for it?
If you tell us, yes. The quiz asks about cancer, lupus, psoriasis, other autoimmune conditions and diabetes, and each carries its own exclusion list. For lupus, our catalog rules prefer mineral sunscreen and exclude chemical filters. That is a conservative product rule, not a claim that every other sunscreen is medically unsafe. Excluded products aren't hidden from a list you're browsing; they never enter the routine in the first place. You'll see a banner naming what was held back and what was adjusted, so none of it is silent. It is an ingredient filter, not a treatment plan. Your specialist still runs the medical side, and we say so in the app.
Is this medical advice?
No, and we don't want it to be. Glow is a method and a record. Glowie is a skincare advisor, instructed never to diagnose, treat or prescribe, and to send you to a doctor when a question needs one. For medical skin conditions, persistent acne, rosacea, or anything that might be skin cancer, see a dermatologist. The report you can download exists to make that appointment shorter and more useful, not to replace it. Glow does not diagnose a condition or replace medical care.
What if I'm already on a retinoid?
The protocol works around it. If you are on a topical retinoid from a clinician, we build the rest of the routine to support the barrier it is asking of you. If you are coming off one, the 8-week barrier protocol is built for exactly that recovery, and the three-signal log catches the reactivity spikes before you buy another product to fix them. We do not provide or prescribe retinoids. We are not a telehealth service.
Do I have to buy the products you recommend?
No. You can swap any step, add products you already own, or check something from your bathroom shelf against the step it would replace. The engine actively prefers what you already have: owning a product counts for more in the scoring than a concern match does, so it wins the close calls on purpose. On the money: some product links are affiliate links and earn Glow a small commission at no cost to you. The code that builds your routine never reads the affiliate field. Glowie is given the same safety-filtered catalog, links included, and every message with a link says so. The score is the product's rating, how well its ingredients match your concerns, and whether it's already on your shelf.
What happens to my data if I stop using Glow?
You can stop using the beta without buying anything. Account support lets you download your app data or request account deletion. Deletion does not guarantee removal of all processor, payment or backup records. Existing renewals do not stop just because you stop opening the app; manage billing from Account. Account, data and purchase help
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